Returns and Exchanges
We offer a flexible return policy for products purchased through our online store, provided they are returned in their original condition within 30 days of delivery. Our goal is to ensure your complete satisfaction with every formulation in your daily skin, hair, or body care regimen.
Initiate Your Return
Log into your account or visit our online returns portal to select the items you wish to return and provide a reason for the request.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all glass bottles and delicate containers are securely protected.
Affix the Shipping Label
Download and print the prepaid shipping label provided in the portal and attach it firmly to the exterior of your return parcel.
Drop Off and Processing
Hand your package to the designated carrier; once received at our laboratory, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing